Refund policy

Return & Refund Policy

Last Updated: October 8, 2026

At Khan Deals, we want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or incomplete product, we are here to help.

1. Returns

We accept return requests within 7 days of delivery.

To be eligible for a return:

  • The product must be unused and in its original condition.

  • The product should be returned with its original packaging, tags, accessories, and other included items.

  • You must provide proof of purchase/order details.

  • The product must not be damaged due to misuse, negligence, or improper handling by the customer.

2. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.

Please send us:

  • Your order number

  • A description of the issue

  • Clear photos/videos of the product and packaging

After reviewing your request, we will inform you whether the return, replacement, or refund has been approved.

3. Non-Returnable Items

Certain products may not be eligible for return, including:

  • Products that have been used, damaged, or altered by the customer

  • Products without their original packaging or accessories

  • Items damaged because of improper use

  • Products returned after the applicable return period

  • Any product specifically marked as non-returnable on the product page

4. Return Shipping

If the return is due to our mistake, such as receiving a wrong, defective, damaged, or incomplete product, Khan Deals will cover the applicable return shipping cost.

If a return is requested for another reason, the customer may be responsible for the return shipping cost.

5. Refunds

Once we receive and inspect the returned product, we will notify you about the status of your refund.

If your refund is approved, the applicable amount will be processed through the original payment method or another suitable method agreed upon with the customer.

Please allow reasonable processing time for the refund to appear in your account, depending on your payment provider or bank.

6. Replacement

Where applicable, we may offer a replacement instead of a refund if the received product is defective, damaged, incorrect, or incomplete.

Replacement availability depends on stock. If the same product is unavailable, we may offer a refund or another suitable solution.

7. Order Cancellation

If you want to cancel your order, please contact us as soon as possible.

Orders that have already been processed, dispatched, or delivered may not be eligible for cancellation and may instead be subject to our return policy.

8. How to Request a Return or Refund

To request a return or refund, contact us with your order details:

Email: infokhandealsofficial@gmail.com
Phone/WhatsApp: +92 334 1574880

Please include your order number, reason for the return, and supporting photos/videos where applicable.

We will review your request and provide you with the next steps.

9. Contact Us

If you have any questions regarding our Return & Refund Policy, please contact:

Khan Deals
Email: infokhandealsofficial@gmail.com
Phone/WhatsApp: +92 334 1574880